Need to drive operational efficiencies in your development and support processes?
Agile DevOps using JIRA improves quality by facilitating team collaboration. An exclusively operational focus can, however, lead to increased cost and lower margins.
ServiceClarity helps operations and delivery managers optimise JIRA processes by measuring the KPIs that matter. ServiceClarity’s real-time analysis of labour utilisation and efficiency, drives projections of cost, release dates, and customer satisfaction.
By analysing which activities are performed by whom, and at what cost, ServiceClarity pinpoints where costs can be reduced and value is created.